Innovation Reflects Our Commitment to Meeting Evolving Customer Expectations – Dagazau
Customers in Abuja can now enjoy a more convenient and technology-enabled fuelling experience following the commissioning of NNPC Retail Limited’s first Smart Self-Service Station on Bill Clinton Drive, Abuja.
The new station brings fuel, electric vehicle charging and other mobility and lifestyle services together in one location. Its 24-hour self-service system allows customers to complete fuel transactions independently; select the exact volume they require and pay at any time of the day or night.
NNPC Retail Limited, a subsidiary of the Nigerian National Petroleum Company Limited (NNPC Ltd), developed the station in partnership with the Nigeria Immigration Service (NIS), which provided the land for the project.
Speaking at the commissioning, NNPC Ltd’s Executive Vice President, Downstream, Mumuni Dagazau, said: “Today marks another important milestone in the evolution of NNPC Retail. The launch of this Smart Station reflects our commitment to innovation, convenience, operational efficiency, and most importantly, an exceptional customer experience.
NNPC Retail commended the NIS for its sustained cooperation, describing the collaboration as an example of the institutional partnerships required to deliver modern energy infrastructure across Nigeria.
Managing Director of NNPC Retail, Huub Stokman, said the Smart Station responds to changing consumer preferences across Nigeria’s downstream sector.
“More than ever, we need to meet the needs of Nigerian consumers. They want quality products at the right price, prompt and friendly service, more value-added offerings and convenient payment options. They also want to be rewarded for their loyalty, have access to more energy solutions, including EV charging and CNG, and, particularly among younger customers, receive these services sustainably. That is precisely what this Smart Station represents,” Stokman said.
Stokman acknowledged the contributions of the NIS, the Nigerian Midstream and Downstream Petroleum Regulatory Authority, Africa Motor Works, technology partners, contractors and other stakeholders whose support was essential to the project’s delivery.
He reaffirmed NNPC Retail’s commitment to expanding the Smart Station model across the country, strengthening partnerships with public and private institutions, and building a more convenient, technology-enabled retail network centred on customers’ needs.
In her remarks, the Comptroller General, Nigeria Immigration Service (NIS), Kemi Nandap, represented by the Deputy Comptroller General, Finance & Accounts, Saidu Bashir Daura congratulated NNPC on the commissioning, describing the new station as a model for encouraging greater investment in sustainable energy infrastructure and innovative transportation solutions.
The station has 16 Premium Motor Spirit (PMS) pumps and two Automotive Gas Oil (AGO) pumps, supported by storage capacity of 180,000 litres of PMS and 5,000 litres of AGO. It also features an electric vehicle charging facility with an 86-point capacity, deployed in partnership with Africa Motor Works, as well as an LPG dispensing facility, a modern lubricant service bay and a fully automated car wash. Provision has been made for the future installation of Compressed Natural Gas (CNG) infrastructure.
Powered entirely by more than 200 kilowatt-hours of installed solar capacity, the facility also includes space for quick-service restaurants, a coffee shop and a convenience store. Together, these services position the station as a modern mobility and lifestyle destination rather than a conventional fuelling point.
